Questions merchants ask first
How long does switching take?
Most single-location accounts are approved and installed within a few business days of a completed application. We schedule the hardware swap around your hours, not ours.
What does the terminal actually cost?
On qualifying accounts, placement is at no cost for as long as you process with us. If you would rather own your hardware outright, we will quote the purchase price directly. We tell you which applies before you sign anything.
When does the money hit my account?
Next business day is standard, based on your batch cutoff time. Same-day funding is available on qualifying accounts. Your funding schedule, including weekends and holidays, is stated in your agreement.
Can I keep my current POS?
Often yes. Many popular retail and restaurant systems support multiple processors. Tell us what you are running and we will confirm compatibility before recommending a change.
Do you handle tips and split checks?
Yes. Restaurant configurations include tip adjustment, tip pooling and payout reporting, check splitting by seat or item, and coursing.
What about chargebacks?
You get a named contact for disputes, notification when one is filed, and help assembling the response documents. We will also review your receipt and refund practices, since most avoidable chargebacks start there.
What do you need to quote me?
Your three most recent processing statements, all pages. We return a written comparison — no site visit required.